New or current residents, wishing to open utility services at a new location in Andrews, must fill out a Utility Application/ Meter Deposit Form at the Town Hall, 66 N. Main Street. Deposit for deeded owners is $100.00. Deposit for renters/land contract purchase is $150.00. Payment option is cash, check or credit/debit card.
All Utility Bill payments are mailed by the 1st of each month and due in full by the 15th to avoid late fees. Your payment may be brought in to the Clerk’s Office between 9:00 and 4:00 Monday through Friday, or mailed to the Town of Andrews at PO Box 386, Andrews, IN 46702. In addition, a drop box is available on the North side of the Municipal Building next to the Drive-up window.
Your service may be disconnected for any utility bill not paid in full by the 25th of each month. Your service will not be turned back on until the past due amount, plus a $50.00 reconnection fee, is paid in full. Please refer to the Town of Andrews, Indiana Code of Ordinances, Chapter 51: Water Utility, for more information or contact the Clerk’s Office.
Hydrant ﬂushing is the process of cleaning or “scouring” the interior of water distribution mains (pipes) by sending a rapid ﬂow of water through the mains. Hydrant flushing also tests the hydrants to make sure adequate flow and pressure is available.
Occasionally, water becomes discolored after hydrant flushing. If this happens, run your cold water tap for a few minutes until the water clears. If it doesn’t clear the first time, wait a few minutes and run the water again. You should avoid washing clothes until the water clears. Afterwards, if you notice a change in water flow, it may be necessary to clean your sink faucet screen of trapped sediment.
The brown or discolored water, caused by rust or sediment build-up, is not harmful to use or drink according to the United States Environmental Protection Agency. Ingesting rust from a water source does not present adverse health effects.
Images of water lines removed from a section of South Main Street. This is the condition of many water lines in Andrews prompting emergency repairs. It is imperative the Town secures funding in order to begin making upgrades to our water infrastructure.
We are seeing the following items being flushed into our system:
The above items should not be flushed into any sanitary sewer system, even though the manufacturer may say their product is “sewer and septic safe” on the box. These items must be removed at some point. We ask for your help in keeping these items out of our system, which in turn will cut down on costly repair bills, down time, and possible failure of lift stations or clogged sewers belonging to the town (or possibly your own sewer line).
Thank you for your cooperation!
Here are actual pictures taken at the Andrews Wastewater Treatment Plant on May 18, 2016.
A $10.00 trash fee is added to your Utility Bill each month.
Trash pickup is very early Friday mornings. Drivers start their routes at 3:00 AM. Please set out your trash the night before so you won’t be missed. Below are a few guidelines from H&H. Give them a call if you have any questions.