New or current residents, wishing to open utility services at a new location in Andrews, must fill out a Utility Application/ Meter Deposit Form at the Town Hall, 66 N. Main Street. Deposit for deeded owners is $100.00. Deposit for renters/land contract purchase is $150.00. Payment option is cash, check or credit/debit card.
All Utility Bill payments are mailed by the 1st of each month and due in full by the 15th to avoid late fees. Your payment may be brought in to the Clerk’s Office between 9:00 and 4:00 Monday through Friday, or mailed to the Town of Andrews at PO Box 386, Andrews, IN 46702. In addition, a drop box is available on the North side of the Municipal Building next to the Drive-up window.
Your service may be disconnected for any utility bill not paid in full by the 25th of each month. Your service will not be turned back on until the past due amount, plus a $50.00 reconnection fee, is paid in full. Please refer to the Town of Andrews, Indiana Code of Ordinances, Chapter 51: Water Utility, for more information or contact the Clerk’s Office.
Hydrant ﬂushing is the process of cleaning or “scouring” the interior of water distribution mains (pipes) by sending a rapid ﬂow of water through the mains. Hydrant flushing also tests the hydrants to make sure adequate flow and pressure is available.
Occasionally, water becomes discolored after hydrant flushing. If this happens, run your cold water tap for a few minutes until the water clears. If it doesn’t clear the first time, wait a few minutes and run the water again. You should avoid washing clothes until the water clears. Afterwards, if you notice a change in water flow, it may be necessary to clean your sink faucet screen of trapped sediment.
The brown or discolored water, caused by rust or sediment build-up, is not harmful to use or drink according to the United States Environmental Protection Agency. Ingesting rust from a water source does not present adverse health effects.
Images of water lines removed from a section of South Main Street. This is the condition of many water lines in Andrews prompting emergency repairs. It is imperative the Town secures funding in order to begin making upgrades to our water infrastructure.
There has been a heavy increase in non-flushable items in our collection system. The wastewater system was not designed to remove certain products. They clog our sewer lines. In addition, they are hard on our pumps and may cause pump failure. For detailed information, please refer to the wastewater letter link above right. Included here are actual pictures taken at the Andrews Wastewater Treatment Plant on May 18, 2016.
A $10.00 trash fee is added to your Utility Bill each month.
Trash pickup is very early Friday mornings. Drivers start their routes at 3:00 AM. Please set out your trash the night before so you won’t be missed. Below are a few guidelines from H&H. Give them a call if you have any questions.
*Bag all trash before putting in cans.
*Bags must be 35 lbs. or under in weight.
*Overstuffed bags that rip apart will be left.
*No hazardous materials or liquid paint.
*No concrete, dirt, or gravel.
*Wood and building materials must be bagged and not exceed 35 pounds.
*Carpet must be cut into 2 ft. squares, bundled or bagged and not exceed 35 pounds.
*Yard waste must not be loose in trash cans. It must be bagged and not exceed 35 pounds.
*If animals tear up your trash, H&H will not pick up your scattered trash.
*Guidelines for large or extra items that won’t fit in your trash can are as follows. If it won’t bend or break ,H&H won’t take it. If the driver can’t lift it, H&H won’t take it. The driver makes the call so the compactor on the truck isn’t damaged.